Custompay AppDatabase
OperationalPrimary transactional database
Days →
90 days ago
today
Time ↓
00:0006:0012:0018:00
24:00 UTC
Availability 99.82% over 90 days
Operational 99.80%
Outage 0.18%
Maintenance 0.01%
Monitoring unavailable 0.01%
Availability (SLA) is the share of time the service worked, excluding maintenance and “monitoring unavailable” periods (they don’t count as downtime). The breakdown below shows how the whole period was distributed by category.
Past incidents
2026-08-30
Resolved —
Investigation determined that the database outage was caused by an external VPS infrastructure disruption. IONOS reported a technical issue that prevented some VPS instances from restarting successfully: https://www.ionos-status.com/incidents/v1yw7spvyhw5
2026-09-02 17:38 UTC
Resolved —
Closed automatically: the service recovered and stayed stable.
2026-08-30 22:41 UTC
Monitoring —
“Database” is working again (watching for stability).
2026-08-30 22:31 UTC
Investigating —
Outage detected automatically: “Database” changed to “major outage”.
2026-08-30 20:02 UTC